ACC invoices completely inaccurate

Date: 07 October 2013

We have stumbled upon some new errors surrounding ACC Shareholder and CoverPlus Extra Accounts. 

ACC are in the process of merging company, shareholder and CoverPlus Extra accounts, which will be great, once the immense task is complete.  It means ACC will be able to view your personal and company accounts as one, transferring credits and funds between accounts, which at present isn't possible….  It's been a long time coming and something we've been rallying for here at TvA.

It seems that whilst ACC are merging the data the system has had a bit of a melt down and is throwing out some invoices and statements which are completely inaccurate. 

There is no pattern to who will receive these statements, it's a system
error which cannot be rectified, and companies whose shareholders are on Cover Plus Extra are being selected at random. 

Should you receive a statement or transaction listing from ACC and you're unsure whether the figures are correct, don't panic, we are here to help!

Harriet is our in-house ACC adviser and can check the statement and find out quickly (without the hassle of wasting time on hold to ACC) if you've been one of the unlucky ones to receive an incorrect statement.  She can also advise you what you need to do and also correspond with ACC on your behalf. This can be done as part of our ACC Cover and Cost service, so to find out more about the service please click here

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